How does Machine Link™ QUICK Serve automate program delivery?
Machine Link™ QUICK Serve continuously scans connected machine tools for file requests initiated directly at the CNC control using simple embedded keywords. Once a request is detected, the software automatically retrieves the latest engineering-approved program from your server and transfers it back to the control. Machinists never have to leave their machines or interact with a central PC to retrieve NC files.
How does the software handle CNC revision control and program edits?
Our software enforces strict revision control by ensuring machine operators only receive current, engineering-approved files. When operators make necessary program adjustments at the CNC control, those edited files can be transferred directly back to engineering for formal review. Valid edits can be adopted into the master repository, preventing unapproved program versions from circulating and significantly reducing machining scrap and downtime.
Can I evaluate the software before purchasing a license?
Yes, you can evaluate Machine Link™ QUICK Serve, QUICK Serve PLUS, and QUICK Serve PRO with a free 45-day evaluation. In addition, PDA-DNC™ offers a trial mode where you can send small files and receive programs from any control to test communications. This allows your team to verify complete compatibility with your shop's CNC machinery before committing to a license.
How many CNC machines can be monitored and serviced simultaneously?
Capacity depends on the software tier selected. Standard Machine Link™ QUICK Serve remotely handles up to 3 CNC machines simultaneously. For medium shops, Machine Link™ QUICK Serve PLUS expands capability to 20 simultaneous communication sessions. For larger facilities, Machine Link™ QUICK Serve PRO supports up to 64 simultaneous machine sessions from a single computer, keeping high-volume production cells fully automated.
What CNC controls and serial communication protocols are supported?
The software communicates with any CNC machine tool supporting standard RS-232 serial communications, accommodating both legacy and modern controls. It supports standard ASCII, ISO, and EIA character sets. Furthermore, our engineering team regularly interfaces with industrial protocols including CAN, UDS, Modbus, Serial, Profinet, and EtherCAT, and can integrate specialized ADR Behind-the-Tape Readers for older controls using email or text message request options.
What are the software licensing costs and protection options?
Software licenses start at $195 for Machine Link™, $295 for Machine Link™ BINARY, and $395 for PDA-DNC™ or Machine Link™ PLUS. QUICK Serve packages range from $1,700 for 3 machines to $2,800 for PLUS and $4,000 for PRO. Multi-machine packages include a Replacement Plan providing free replacement registration codes if your computer fails within the first two years.
How does iMonitor provide real-time machine and process monitoring?
iMonitor software collects real-time data using National Instruments hardware, combining time and frequency domain analysis to monitor vibration, dynamic processes, and modal behavior during machining operations. It is available in specialized packages including iMonitor DAQ for voltage measurements, iMonitor VIBS for voltage and accelerometer tracking, and iMonitor LAB & MODAL for frequency response testing to diagnose cutting stability and equipment health.
Can the software send programs via text message or email?
Yes, an optional Email and Text Message Support add-on is available for $500 with QUICK Serve packages. This feature allows file requests to be transmitted via text message or email directly to the host software, which then immediately serves the requested CNC program to the specified machine. This provides an effective communication method for machines utilizing one-way communication hardware.