How does a non-CUI request mechanism prevent CMMC scope expansion?
A non-CUI request mechanism allows machine operators to request CNC programs using simple, non-sensitive identifiers or keywords from their machine tool controls. By decoupling the shop-floor machine tools from direct access to Controlled Unclassified Information environments, the CNC equipment does not store or process regulated data. This architecture keeps shop-floor machines outside your primary CMMC boundary, significantly reducing compliance overhead and audit complexity.
How do machinists request CNC programs directly from the machine tool?
Machinists initiate file requests directly from the CNC control using standardized keywords embedded in a program request file. Software like Machine Link QUICK Serve continuously monitors serial or network connections for these requests. Once received, the software retrieves the approved CNC file and serves it directly back to the control, meaning operators never need to leave their station or manually interact with central computers.
Can Machine Link QUICK Serve support multiple CNC machine tools simultaneously?
Yes, our software solutions are structured to handle multiple communication sessions concurrently. Machine Link QUICK Serve supports up to 3 machines, QUICK Serve PLUS supports up to 20 machines, and QUICK Serve PRO remotely services up to 64 CNC machine tools simultaneously from a single PC. This allows full facility communication coverage while keeping engineering in complete control of distributed programs.
How are program edits at the machine returned to engineering?
When an operator makes necessary edits at the machine tool control, the updated program can be transmitted back through the software to engineering for structured review. This ensures shop-floor optimizations are captured and reviewed before adoption. Useful changes are approved and archived systematically, improving machining efficiency and safety without uncontrolled files circulating on the production floor.
What communication protocols and hardware connections are supported?
Our software and engineering solutions support standard RS-232 serial communications as well as modern industrial communication protocols. In custom engineering integrations, we work with CAN, UDS, Modbus, Serial, Profinet, EtherCAT, and PLC hardware. This broad protocol compatibility ensures both legacy CNC controls and modern manufacturing equipment can communicate seamlessly within your shop network.
Is there a free trial available to evaluate Machine Link software?
Yes, Controlink Systems offers a free 45-day evaluation for Machine Link QUICK Serve, QUICK Serve PLUS, and QUICK Serve PRO. In addition, PDA-DNC software can be downloaded and run in trial mode to verify communication with your shop's machine controls before purchasing a permanent license or software replacement plan.
What happens if our computer fails after installing the software?
A replacement plan comes standard with QUICK Serve PLUS and PRO packages. If your computer fails during the first 2 years and you reinstall the software, you receive a free replacement registration code for up to 2 instances. After 2 years, loyal customers receive 50% off their replacement order.
Does Controlink Systems provide custom engineering integration services?
Yes, Controlink Systems provides comprehensive engineering services specializing in high-speed process monitoring, system control, end-of-line testing, and database development. Our team develops user-friendly HMI interfaces, routinely interfaces with SQL databases and multi-axis motion controllers, and creates customized software modules to link shop-floor machinery with central engineering systems effectively and reliably.