Machine-Initiated CNC Program Requests and Pull Delivery

Pull-based delivery is a communication method where the machine operator initiates program requests directly from the CNC control using simple embedded keywords. The Machine Link software continuously scans the communication port, detects the request, and immediately serves the engineering-approved file back to the machine. This eliminates the need for operators to walk across the shop floor to a central computer.

Pull-based delivery is significantly safer because the machine operator controls exactly when a program is loaded into machine memory. Traditional push delivery risks overwriting active memory or loading programs while a machine is running. By requiring machine-initiated requests, the software ensures that only the verified, engineering-approved program revision is sent when the operator is ready to set up.

Yes, Machine Link QUICK Serve works with both old and new CNC controls. The software communicates over standard wired or wireless RS-232 serial connections and uses flexible keyword configuration that accommodates virtually all machine tool controls. For machines that communicate in one direction, such as ADR BTRs, optional email or text message request support is also available.

System capacity depends on the package selected for your shop floor. Machine Link QUICK Serve supports simultaneous monitoring for up to 3 machines, Machine Link QUICK Serve PLUS supports up to 20 machines, and Machine Link QUICK Serve PRO can remotely service up to 64 CNC machine tools simultaneously from a single central computer without operator bottlenecks.

When program edits are made at the machine tool control, the updated files can be sent directly back through Machine Link to engineering for review. This allows engineers to inspect and adopt useful shop-floor modifications into the master files, ensuring ongoing process optimization while preventing unauthorized or unverified program overwrites from causing scrapped parts.

Yes, Machine Link QUICK Serve products include a standard replacement plan. If your computer fails during the first 2 years and you reinstall the software, you receive another registration code free of charge, up to a maximum of two codes. If a failure occurs after 2 years, you receive 50% off your replacement order.

Yes, Controlink Systems LLC offers a 45-day free evaluation period for Machine Link QUICK Serve, QUICK Serve PLUS, and QUICK Serve PRO. This allows your facility to test the software directly on your shop floor, verify compatibility with your CNC controls, and observe the productivity benefits of machine-initiated program requests prior to purchase.

Yes, an optional Email/Text MSG Support add-on is available for Machine Link QUICK Serve editions. This allows file requests to be sent via email or text message directly to the software, which then serves the requested program to the designated CNC control. This is ideal for one-direction controls like ADR BTRs.