Secure Email-Based CNC Program Delivery

The software operates from a designated host computer that receives incoming program requests via email or text message. Once validated against predefined keywords, the requested engineering-approved CNC file is transmitted directly to the machine tool control across isolated serial connections. Because machine controls communicate directly through dedicated lines rather than an open Ethernet network, your industrial equipment remains completely isolated from external network security threats.

The software is designed to accommodate old and new CNC controls that support standard RS-232 serial communications or one-direction communication devices such as ADR BTRs. Flexible keyword configurations allow the system to recognize request commands generated from diverse machine controls. This compatibility enables shops with mixed machinery fleets to implement standardized, controlled file delivery without requiring costly controller upgrades across the facility.

Depending on the software edition deployed, shops can remotely service varying numbers of machine tools from a single computer. The standard QUICK Serve package supports up to three machines simultaneously, while QUICK Serve PLUS manages up to twenty communication sessions. For larger manufacturing facilities, QUICK Serve PRO supports up to sixty-four simultaneous communication sessions across the production floor.

Yes. Program edits made at the machine tool control can be sent directly back to engineering for detailed review. This capability allows engineers to inspect shop-floor revisions before adopting them into the master program library. Maintaining engineering oversight ensures that all CNC programs remain accurate and efficient, which significantly reduces scrap and promotes a safer work environment across your shop.

File requests and transmissions operate across wired or wireless serial connections utilizing standard character sets including ASCII, ISO, and EIA. Controlink Systems LLC also provides engineering expertise interfacing with various industrial communication protocols, including CAN, UDS, Modbus, Serial, Profinet, and EtherCAT. This extensive protocol support ensures dependable integration with PLCs, motion controllers, and specialized machine controls.

Yes. Controlink Systems LLC allows shops to evaluate Machine Link QUICK Serve products free for 45 days. This evaluation period gives your manufacturing team the opportunity to test remote file requests, verify controller compatibility, and observe productivity gains firsthand on your shop floor before committing to a software purchase.

A software replacement plan comes standard with the purchase to provide peace of mind. If your computer fails during the first two years and you need to reinstall the software, you receive a replacement registration code free of charge, up to a maximum of two codes. If a computer fails after two years, loyal customers receive a fifty percent discount on replacement orders.

Email and text request handling allows machinists to obtain verified programs without leaving their machine stations or manually interacting with the central host computer. By eliminating unnecessary walking across the shop floor, operators spend more time machining parts and less time in transit. Continuous automated scanning delivers the latest engineering-approved files quickly, minimizing machine downtime and preventing errors.